Premier Servicing Solutions is a leading provider of maintenance and repair services to the mobility and healthcare industry. The company has many years experience in its core business sectors and boasts cutting edge IT support systems allowing it to provide unrivalled customer service through its central communications centre in the West Midlands.
The business is based in Dudley in the West Midlands but with regional service workshops in Oldham, Lancashire and Staines, Middlesex and with an extensive network of field service engineers covering the UK Mainland, Northern Ireland and selected offshore islands. The company employs more than 30 people in its communications centre, workshops and field service team and was originally formed out of the service businesses of Keep Able Ltd and Mobilis Healthcare Ltd.
Strong business links to the leading UK and overseas suppliers of mobility and physiotherapy rehabilitation products allow Premier to offer rapid response service levels across a wide range of healthcare products including High dependency wheelchairs, Scooters, Hoisting products, profile beds, bathing lift products Ultrasound, electrotherapy and Active rehab equipment and much more.
A highly skilled and trained workforce
Skill sets within the business include electromechanical, electronic and mechanical systems and in depth focused training on core product lines ensure that high levels of fault finding and reliability are achieved and maintained in service provision. Key job functions are:
• Field service engineers
• Field service team leaders
• Customer service representatives
• Workshop engineers
• Administration assistants.
As an independent business unit within the Mobilis group of companies new opportunities have presented themselves to allow Premier to become a leading ‘sales enabler’ for many new and existing business operations to allow them to expand their product range or start new ventures. This is a key growth activity providing Premier with a wide range of new opportunities.